Terms and Conditions

Terms and Conditions

Legal Information & Notices

Legal Information & Notices

Welcome to Consultridge — the on-demand creative engine powering modern brands and visionary leaders. Like Uber and Amazon, we simplify access to high-quality service at scale delivering content and strategy with speed, precision, and clarity

By engaging our services, you agree to be bound by these Terms and Conditions, which govern your use of our video production, coaching, and consultancy services.

Welcome to Consultridge — the on-demand creative engine powering modern brands and visionary leaders. Like Uber and Amazon, we simplify access to high-quality service at scale delivering content and strategy with speed, precision, and clarity

By engaging our services, you agree to be bound by these Terms and Conditions, which govern your use of our video production, coaching, and consultancy services.

Our Services

Our Services

Consultridge empowers founders, creatives, and businesses through tailored video content experiences. We focus on your content strategy and video performance — not social media management. We do not manage accounts, messaging, posting, or audience engagement.

Consultridge empowers founders, creatives, and businesses through tailored video content experiences. We focus on your content strategy and video performance — not social media management. We do not manage accounts, messaging, posting, or audience engagement.

Booking and Scheduling

Booking and Scheduling

How to Book: All sessions must be scheduled in advance via our website. Availability is granted on a first-come, first-served basis. Your Responsibility: You are responsible for managing your booking and arriving prepared for your session

How to Book: All sessions must be scheduled in advance via our website. Availability is granted on a first-come, first-served basis. Your Responsibility: You are responsible for managing your booking and arriving prepared for your session

Payment Terms

Payment Terms

Initial Deposit (50%): A non-refundable deposit is required to confirm your session. This covers the base production fee and any travel requirements for our team.

Second Payment (25%): Due within 24 hours of the shoot date. Editing will begin only after this payment is received. We operate on a first pay, first edit basis, delays in payment will delay your content proceeding to the editing phase.

Final Payment (25%): Due before the final delivery of your completed assets.to Book: All sessions must be scheduled in advance via our website. Availability is granted on a first-come, first-served basis.

Your Responsibility: You are responsible for managing your booking and arriving prepared for your session

Initial Deposit (50%): A non-refundable deposit is required to confirm your session. This covers the base production fee and any travel requirements for our team.

Second Payment (25%): Due within 24 hours of the shoot date. Editing will begin only after this payment is received. We operate on a first pay, first edit basis, delays in payment will delay your content proceeding to the editing phase.

Final Payment (25%): Due before the final delivery of your completed assets.to Book: All sessions must be scheduled in advance via our website. Availability is granted on a first-come, first-served basis.

Your Responsibility: You are responsible for managing your booking and arriving prepared for your session

Revisions Policy

Revisions Policy

Revisions Included: Each video includes up to 2 revisions and 1 final delivery. Additional Revisions: Charged at £75 per hour, unless errors are due to our oversight. Timely Feedback: Delayed client feedback may impact delivery timelines.

Revisions Included: Each video includes up to 2 revisions and 1 final delivery. Additional Revisions: Charged at £75 per hour, unless errors are due to our oversight. Timely Feedback: Delayed client feedback may impact delivery timelines.

Raw Footage Ownership

Raw Footage Ownership

72-Hour Policy: Clients must provide at least 72 hours' notice to cancel or reschedule. Rescheduling Window: Must occur within 14 days of the original session, subject to availability.

72-Hour Policy: Clients must provide at least 72 hours' notice to cancel or reschedule. Rescheduling Window: Must occur within 14 days of the original session, subject to availability.

Termination

Termination

Non-Compliance: We reserve the right to cancel or terminate any project if the client fails to meet requirements or deadlines.

Misconduct: We will immediately terminate service in instances of abuse, inappropriate behaviour, or breach of trust.

Pro-Rated Fees: If terminated mid-project, you are responsible for payment for services rendered to date.

Non-Compliance: We reserve the right to cancel or terminate any project if the client fails to meet requirements or deadlines.

Misconduct: We will immediately terminate service in instances of abuse, inappropriate behaviour, or breach of trust.

Pro-Rated Fees: If terminated mid-project, you are responsible for payment for services rendered to date.

Confidentiality

Confidentiality

Your ideas, scripts, strategies, and footage are treated with complete confidentiality. We will never disclose or use your content without written permission.

Your ideas, scripts, strategies, and footage are treated with complete confidentiality. We will never disclose or use your content without written permission.

Production day commitment

Production day commitment

All project quotes are based on the delivery of agreed outputs within a defined production day or scope. The total cost includes, but is not limited to: pre-production planning, crew time, travel, equipment, filming, post-production, storage, and administrative overhead.


Should the full scope of deliverables not be captured due to client-side delays, unavailability, or any factor outside our control, the cost of the production day remains non-refundable, as the time and resources have been committed and incurred.


Refunds, where applicable, will only apply to the unused portion of post-production services (e.g., editing) that were not fulfilled. Clients will not be entitled to refunds for filming, travel, crew, or associated services once the production day has taken place.

All project quotes are based on the delivery of agreed outputs within a defined production day or scope. The total cost includes, but is not limited to: pre-production planning, crew time, travel, equipment, filming, post-production, storage, and administrative overhead.


Should the full scope of deliverables not be captured due to client-side delays, unavailability, or any factor outside our control, the cost of the production day remains non-refundable, as the time and resources have been committed and incurred.


Refunds, where applicable, will only apply to the unused portion of post-production services (e.g., editing) that were not fulfilled. Clients will not be entitled to refunds for filming, travel, crew, or associated services once the production day has taken place.

Intellectual Property

Intellectual Property

All creative assets, tools, and training shared with you are the intellectual property of Consultridge unless otherwise agreed in writing. Redistribution or reproduction without permission is strictly prohibited

All creative assets, tools, and training shared with you are the intellectual property of Consultridge unless otherwise agreed in writing. Redistribution or reproduction without permission is strictly prohibited

Client Responsibilities

Client Responsibilities

Come Prepared: Bring any necessary materials, props, or team members. Active Participation: Implement the strategies discussed to maximize your results.

Come Prepared: Bring any necessary materials, props, or team members. Active Participation: Implement the strategies discussed to maximize your results.

Limitation of Liability

Limitation of Liability

We are not liable for platform issues, equipment failures, or third-party service disruptions beyond our control. Our liability, if any, is strictly limited to the fees paid for our services.

We are not liable for platform issues, equipment failures, or third-party service disruptions beyond our control. Our liability, if any, is strictly limited to the fees paid for our services.

Amendments

Amendments

We reserve the right to update or revise these terms at any time. Updates will be communicated via our website and, where necessary, via email.

We reserve the right to update or revise these terms at any time. Updates will be communicated via our website and, where necessary, via email.

Governing Law

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales

These terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales

© 2024 Consultridge. All rights reserved.

We streamline your content creation process,
helping you batch produce high-quality content
efficiently. Preventing burnout, and allowing you
to maintain consistent output.

Let your videos work for you so you don't have to.

© 2024 Consultridge. All rights reserved.

We streamline your content creation process, helping you batch produce high-quality content efficiently. Preventing burnout, and allowing you to maintain consistent output. Let your videos work for you so you don't have to.