1. Our Services

Consultridge empowers founders, creatives, and businesses through tailored video content experiences. We focus on your content strategy and video performance not social media management. We do not manage accounts, messaging, posting, or audience engagement.

2. Booking and Scheduling

How to Book: All sessions must be scheduled in advance via our website. Availability is granted on a first-come, first-served basis.

Your Responsibility: You are responsible for managing your booking and arriving prepared for your session.

3. Payment Terms

Initial Deposit (50%): A non-refundable deposit is required to confirm your session. This covers the base production fee and any travel requirements for our team.

Second Payment (25%): Due within 24 hours of the shoot date. Editing will begin only after this payment is received. We operate on a first pay, first edit basis, delays in payment will delay your content proceeding to the editing phase.

Final Payment (25%): Due before the final delivery of your completed assets.

Refunds: All payments made to Consultridge are non-refundable. By confirming your booking, you reserve a dedicated production slot and resources that could have been allocated to another client, resulting in a direct cost to our business. By agreeing to these terms, you acknowledge and accept our zero-refund policy as part of your confirmed engagement.

4. Revisions Policy

Revisions Included: Each video includes up to 2 revisions and 1 final delivery.

Additional Revisions: Charged at £75 per hour, unless errors are due to our oversight.

Timely Feedback: Delayed client feedback may impact delivery timelines.

5. Raw Footage Ownership

All raw footage remains the property of Consultridge. Clients may request access to raw footage for a fee equal to 50% of the full project value.

6. Rescheduling & Cancellation

72-Hour Policy: Clients must provide at least 72 hours' notice to cancel or reschedule.

Rescheduling Window: Must occur within 14 days of the original session, subject to availability.

7. Termination

Non-Compliance: We reserve the right to cancel or terminate any project if the client fails to meet requirements or deadlines.

Misconduct: We will immediately terminate service in instances of abuse, inappropriate behaviour, or breach of trust.

Pro-Rated Fees: If terminated mid-project, you are responsible for payment for services rendered to date.

8.Confidentiality

Your ideas, scripts, strategies, and footage are treated with complete confidentiality. We will never disclose or use your content without written permission.

9. Intellectual Property

All creative assets, tools, and training shared with you are the intellectual property of Consultridge unless otherwise agreed in writing. Redistribution or reproduction without permission is strictly prohibited.

10. Client Responsibilities

Come Prepared: Bring any necessary materials, props, or team members.

Active Participation: Implement the strategies discussed to maximize your results.

11. Limitation of Liability

We are not liable for platform issues, equipment failures, or third-party service disruptions beyond our control. Our liability, if any, is strictly limited to the fees paid for our services.

12.Amendments

We reserve the right to update or revise these terms at any time. Updates will be communicated via our website and, where necessary, via email.

13.Deliverable

Short-form content is defined as videos up to 90 seconds.

Any content exceeding 90 seconds will be classified and billed as a long-form edit (2x the short-form rate), unless otherwise stated at our discretion.

14.Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales

.Consultridge
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